Last updated June 09, 2021

Thank you for your purchase.  We hope you are happy with your purchase.  However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund.  Please see below for more information on our return policy.


All returns must be postmarked within thirty (30) days of the purchase date.  All returned items must be returned in the same condition as they were sent with no new visible signs of wear or damage and must include the original tags and labels attached.  A 10% restocking fee will be charged for all returns.  


To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number.  After receiving a RMA number, place the item securely in its original packaging, and mail your return  to the following address: 

Waukegan Computer

Attn: Returns


50 Noll Street

Waukegan, IL 60085

United States

Please note, you will be responsible for all return shipping charges.  We strongly recommend that you use a trackable method to mail your return. 


After receiving your return and inspecting the condition of your item, we will process your return.  Please allow at least fourteen (14) days from the receipt of your item to process your return.  Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.  We will notify you by email when your return has been processed  


For defective or damaged products, please contact us using the details below to arrange a full refund or exchange.  


If you have any questions concerning our return policy, please contact us at: